AVS FRAGRANCES
AVS Support – Quick Answers to Common Questions
Are your perfumes 100% original and authentic?
Yes, every product at AVS Fragrances is sourced from trusted suppliers and international luxury brands. We guarantee 100% original and authentic items — no imitations or duplicates, ever.
Do you offer free shipping across India?
Absolutely! We offer free delivery to all states in India with no minimum order value. Enjoy luxury without the extra cost.
Do you ship internationally?
Yes, we ship globally! Whether you're in the USA, UK, UAE, or any other country, we’ll deliver your favorite fragrances to your doorstep. International shipping charges and delivery times may vary by location.
How long does delivery take?
India: 3–7 business days
International: 7–15 business days (depending on location)
You’ll receive tracking details via email once your order ships.
What payment methods do you accept?
We accept all major payment methods:
✔ UPI
✔ Debit/Credit Cards
✔ Net Banking
✔ International Cards
✔ PayPal (for global orders)
Can I return or exchange my order?
Due to the nature of fragrance products, returns are accepted only if the item is damaged, leaked, or incorrect upon delivery. Please reach out within 48 hours of receiving the item with unboxing proof.
Will I receive my order in gift packaging?
Yes! Every AVS Fragrances order comes in our premium, elegant packaging, perfect for gifting or personal indulgence — no extra cost.
How can I track my order?
Once your order is dispatched, you’ll receive a tracking link via email and SMS. You can also log into your AVS account to check your order status anytime.
Can I cancel or change my order after placing it?
You can cancel or modify your order within 1 hour of placing it by contacting our support. After this window, orders are processed and cannot be changed.
How can I contact your support team?
You can reach us at:
support@avsfragrances.com
or through the Contact Us page on our website. We usually reply within 5 hours.